I am a new satisfied customer of Murray Motive. The efficient organization, clear and educational communication, knowledgeable expertise, and considerate courteous treatment from the staff (from owner Pat, office manager Chris, service manager, and technicians) impressed me to the nth degree. Via phone contact I was kept informed at every step of the towing-diagnostic-repair-and billing process. Owner Pat even texted me 2 days after I picked up my car to follow up on my satisfaction. Also, Chris’s written diagnostic of my car’s electrical problems enabled me to get a full refund on the Tire Kingdom battery which messed up some of the computerized components. With a new more robust battery and cable ends, plus cleaning of the throttle plate and engine adaptive idle reset, my car now starts and runs smoothly, making me confident that the problems are resolved. Most of all, I feel relieved that , for future car problems, I can depend on Murray Motive for thorough and trustworthy service.