Murray Motive was almost immediately responsive to my emails asking for an estimate for a repair. I was given options for my repair with corresponding information so I could make the best decision. The morning of my repair, I was called, asked more questions to ensure the repair was what I needed & assured all would be taken care of. When picking the car up later that afternoon, I was met with a friendly greeting & on my way in a matter of minutes. I have more repairs that need to be completed & will absolutely return to Murray Motive for those repairs. I know I will not be taken advantage of or upsold on things the car does not need. It's refreshing after having dealt with dealerships for so long to not feel used or at the mercy of the "salesmen". Murray Motive cares about their customers, not a commission.